Search found 62 matches

by moderator-profi
Mon Jun 27, 2016 2:42 pm
Forum: Support Forum
Topic: Windows 7 x64 Skype 6.18 Ursa 2.3 not working
Replies: 3
Views: 6635

Re: Windows 7 x64 Skype 6.18 Ursa 2.3 not working

Hi,
if you reinstall your system you don't need to buy a new activation code. You could use your old code.

As for your actual problem with spell checker. Could you please send your error message? Just make a screenshot of it.
by moderator-profi
Mon May 16, 2016 4:52 pm
Forum: Support Forum
Topic: Installed License: Error reading license info.
Replies: 1
Views: 2539

Re: Installed License: Error reading license info.

Hi, thank you for your question. To solve this problem we recommend to do a new fresh reinstall: 1. uninstall your Ursa Spell Checker 2. delete the folder with your personal settings under the path c:\Users\UserName\AppData\Roaming\UrsaSoft\UrsaSpelling 3. reboot your computer 4. install Spell Check...
by moderator-profi
Sun Jan 10, 2016 2:44 pm
Forum: User Reviews Forum
Topic: Ursa Spellchecker is a trial software and not truely free?
Replies: 2
Views: 1877

Re: Ursa Spellchecker is a trial software and not truely free?

Sorry that you have some confusions with Ursa Spell Checker. Ursa Spell Checker until vers. 1.6 was fully free. After 30 days you could request an activation code free of charge. This version is not supported now. Since version 2.0 Spell Checker has 30-days free trial. Then you will need to purchase...
by moderator-profi
Thu Sep 03, 2015 7:27 pm
Forum: Support Forum
Topic: I cant download Russian language
Replies: 1
Views: 3624

Re: I cant download Russian language

The problem is caused by the Internet settings of your network. Please turn to your system administrator who is responsible for the Internet settings on you PC. It is important to know that Ursa Spell Checker uses the settings of Internet Explorer for the access to Internet.
by moderator-profi
Thu Aug 27, 2015 10:41 am
Forum: Support Forum
Topic: Activation code not valid...WHAT TO DO?
Replies: 0
Views: 5574

Activation code not valid...WHAT TO DO?

In case of some critical changes like OS reinstall, PC replacement or sometimes even as a result of upgrade you can get the error 2 indicating that you activation code is not valid. CodeNotValid.png To solve the problem please reset/reactivate your current activation code and activate the program on...
by moderator-profi
Fri Jun 19, 2015 8:44 am
Forum: Support Forum
Topic: Transfer of Activation Codes to replacement computers
Replies: 1
Views: 2878

Re: Transfer of Activation Codes to replacement computers

In case of upgrade or PC replacement you can transfer your code to a new environment. Please turn to support@ursa-spelling.com
They will provide you with the further information
by moderator-profi
Fri Jun 19, 2015 8:36 am
Forum: Support Forum
Topic: removing a specific word from spellchecker.
Replies: 1
Views: 2709

Re: removing a specific word from spellchecker.

Unfortunately there is no automated way to remove a word from the custom dictionary. Nevertheless you can do the following: ⋅ find under the path c:\Users\UserName\AppData\Roaming\UrsaSoft\UrsaSpelling\Dictionaries\ en_US \* your dictionary with the name en_US_user * ⋅ open the f...
by moderator-profi
Thu Jun 11, 2015 12:27 pm
Forum: Support Forum
Topic: Spell Checking Not Working
Replies: 1
Views: 2937

Re: Spell Checking Not Working

It should work under the mentioned configuration.
Did it work in the trial mode?
As a general recommendation try to reinstall spell checker.
by moderator-profi
Wed Jun 10, 2015 11:16 am
Forum: Support Forum
Topic: Spell Checking Is Not Working :(
Replies: 1
Views: 2720

Re: Spell Checking Is Not Working :(

Could you please provide more details: your OS, Skype vers.?
by moderator-profi
Sun May 10, 2015 8:51 pm
Forum: Discussion Forum
Topic: Updated en_US.dic File
Replies: 2
Views: 1863

Re: Updated en_US.dic File

What is updated in the dictionary?
After downloading and installation it doesn't work. Do you have it working?

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