Installed License: Error reading license info.

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dmitryos
Posts: 1
Joined: Thu May 12, 2016 5:08 am

Installed License: Error reading license info.

Postby dmitryos » Thu May 12, 2016 5:12 am

Hi guys,

Just installed Windows 10 and got this error every time I start the application. I reset my license key before and when I put in the application it shows that all good. But after restart it shows the message in the subject.

Thank you for any information,
Dmitry

User avatar
moderator-profi
Posts: 62
Joined: Sat Nov 06, 2010 6:05 pm

Re: Installed License: Error reading license info.

Postby moderator-profi » Mon May 16, 2016 4:52 pm

Hi, thank you for your question.

To solve this problem we recommend to do a new fresh reinstall:
1. uninstall your Ursa Spell Checker
2. delete the folder with your personal settings under the path c:\Users\UserName\AppData\Roaming\UrsaSoft\UrsaSpelling
3. reboot your computer
4. install Spell Checker once again and enter your code.


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