Page 1 of 1

Installed License: Error reading license info.

Posted: Thu May 12, 2016 5:12 am
by dmitryos
Hi guys,

Just installed Windows 10 and got this error every time I start the application. I reset my license key before and when I put in the application it shows that all good. But after restart it shows the message in the subject.

Thank you for any information,
Dmitry

Re: Installed License: Error reading license info.

Posted: Mon May 16, 2016 4:52 pm
by moderator-profi
Hi, thank you for your question.

To solve this problem we recommend to do a new fresh reinstall:
1. uninstall your Ursa Spell Checker
2. delete the folder with your personal settings under the path c:\Users\UserName\AppData\Roaming\UrsaSoft\UrsaSpelling
3. reboot your computer
4. install Spell Checker once again and enter your code.