ursa not working

If you have questions to the work of Ursa Spell Checker or problems with it, please use this forum.
globus
Posts: 2
Joined: Mon Aug 19, 2013 6:07 pm

ursa not working

Postby globus » Mon Aug 19, 2013 6:14 pm

I just installed Ursa, and it seems to be not working. I tried specially make spelling errors in skype, and I get no spell checks on wrong spelling. please help!

User avatar
moderator-profi
Posts: 62
Joined: Sat Nov 06, 2010 6:05 pm

Re: ursa not working

Postby moderator-profi » Mon Aug 19, 2013 7:30 pm

Please give more details to the problem, especially OS and Skype/Ursa versions.
By the way after installing it is recommended to restart Skype. Try to do it. Check the installed dictionary (by default only English dictionary).
To give you a piece of good advice it is necessary to get more details from you

globus
Posts: 2
Joined: Mon Aug 19, 2013 6:07 pm

Re: ursa not working

Postby globus » Mon Aug 19, 2013 8:06 pm

I installed version 2.1f and Skype 6.6, and I did restart Skype several time, the problem is that when I’m using skype the Ursa is not working, and it is not doing any spell checks or correcting miss spell words.

Koffey
Posts: 1
Joined: Tue Aug 20, 2013 2:43 pm

Re: ursa not working

Postby Koffey » Tue Aug 20, 2013 2:50 pm

Hi! I have the same problem

OS Win7 x64
Skype 6.6.0.106
Ursa 2.1f

Support has written answer:

Hi,
Sorry for these inconveniences.
It seems that it is appearing a very strange behavior, most probably it is caused by the new personal settings changed after OS reinstalling. As usual there aren't any such problems if the program worked before.
Please follow the steps to solve the problem:
1. uninstall your Ursa Spell Checker
2. delete the folder with your personal settings under the path c:\Users\UserName\AppData\Roaming\UrsaSoft\UrsaSpelling
3. download the actual version from
http://www.ursa-spelling.com/packages/g ... ersion.php
4. install it and enter your activation code (code reset is not necessary).
Then please restart your PC and check once again.

If it will not help you, please let us know.


Unfortunately it did not help

Now support is not responding (

g3t
Posts: 1
Joined: Wed Aug 21, 2013 2:58 pm

Re: ursa not working

Postby g3t » Wed Aug 21, 2013 3:00 pm

Its not working for me aswell

windows 7 using skype the demo was fine but as soon as i registered it stopped working.

User avatar
moderator-profi
Posts: 62
Joined: Sat Nov 06, 2010 6:05 pm

Re: ursa not working

Postby moderator-profi » Thu Aug 22, 2013 8:48 am

g3t wrote:Its not working for me aswell

windows 7 using skype the demo was fine but as soon as i registered it stopped working.


If demo worked before it will work after activation as well. Just exit and restart Spell Checker.

User avatar
moderator-profi
Posts: 62
Joined: Sat Nov 06, 2010 6:05 pm

Re: ursa not working

Postby moderator-profi » Thu Aug 22, 2013 8:57 am

globus wrote:I installed version 2.1f and Skype 6.6, and I did restart Skype several time, the problem is that when I’m using skype the Ursa is not working, and it is not doing any spell checks or correcting miss spell words.

Ok. Has it worked on your actual PC before? Or you've just installed Ursa and it didn't worked at all?


Return to “Support Forum”

Who is online

Users browsing this forum: Snarmasom and 1 guest